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Three in-a-row Pump Industry Award for ABB

Posted: Tuesday 19th January 2010

ABB has become the first company to be awarded “Supplier of the Year” for the third year in a row at the Pump Industry Awards 2009.

“Each year we try and proactively improve on our service levels and broaden our offering to pump users” says Steve Ruddell, general manager of drives and motors, ABB Ltd. “We refuse to let complacency creep in at any level. We now have the broadest variable speed drive and electric motor ranges of any manufacturer. Our drives series, for example, is no older than two years. And this year we launched a variable speed drive specifically dedicated to pumping applications, which shows our commitment to the interests of pump users.

“Our stocks are high and immediate, thanks to our excellent distribution centre in Germany and our dedicated ABB Drives Alliance and Motor Service Partner networks.

“The ABB Drives Alliance and ABB Motors Service Partners play a major part in the winning of this award. In 2010 the ABB Drives Alliance reaches its 10th birthday and it has now matured into the most sophisticated partnership in the drives business, offering customers an unrivalled ABB-level service right on their door step.

“The DrivesAdvantage, developed by the ABB Drives Alliance, has yet to be matched in offering the water industry the perfect series of services from drives upgrade, through to a professional start-up service and a full training programme.”

The award was presented to ABB’s Steve Ruddell, at a ceremony at the Hilton Hotel, Coventry on 18th November, by World Pumps’ editor Alan Burrows.

Sponsored by World Pumps magazine, backed by the British Pump Manufacturers’ Association (BPMA) the Supplier of the Year Award recognised ABB for its leading role in technical innovation and developments, environmental awareness, customer service and satisfaction, market penetration and growth.

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