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The eyes and ears of your network - Grundfos Remote Management

Posted: Monday 2nd November 2009

When a pipe bursts, you will be the first to know. As equipment succumbs to wear and tear, you’ll have time to plan maintenance. As renovation projects draw nearer, you can draw on hard facts to make your decisions.

Grundfos Remote Management is a new internet-based telemetrics system that provides municipal utilities with timely information. This allows them to keep their wastewater and water supply systems operating cost-effectively.

In Holland many municipalities have found they could get better value for their money using Grundfos’ Gismo telemetrics system – the predecessor to Grundfos Remote Management. The new system improves and extends on the capabilities of Gismo, offering unique benefits.

Cost-effective solution to common challenges

Municipal wastewater and water supply operators in Europe face challenges that Grundfos Remote Management can help remedy. One is the need to make best use of limited labour resources. With pumping installations spread all over the countryside, onsite inspection is simply poor use of time. With this telemetrics system, monitoring and control tasks can be performed from a PC anywhere anytime.

The second challenge is a pressing need to renovate networks of sewers and water mains. Decision-makers can use the performance data collected from the many pumping installations to prioritize and plan both day-to-day maintenance tasks and larger renovation projects. This makes Grundfos Remote Management a very powerful tool for making public water and wastewater systems more cost-effective.

Builds on experience inNetherlands

In the Netherlands, the Gismo has been in use at a number of wastewater plants. According to Mr Robin Konijn, Segment Manager for Wastewater and Water Services at Grundfos Nederland B.V., municipalities have found they get better value for their tax euros with the Grundfos solution:

“Some have tried with open SCADA systems, but found that the programming costs were even higher than the purchase price.”

They also require a certain degree of technical and computer skills to use.

Mr Konijn continues: “On a more general level the better quality data they get with a telemetrics system has enabled municipalities throughout Holland to compare their performance and define best practice.”

Grundfos Remote Management has been fully developed within Grundfos – including the software platform. This reduces interface issues and also means that each component is developed with pump installations in mind. A municipal utility company gets a system that is set up specifically for monitoring pump installations in sewer and water mains.

Grundfos hosts and services the system on its own corporate hosting centre, which saves customers the cost of hosting, servicing and maintaining both software and hardware. System managers only need Internet access, a standard browser and a password to monitor and manage their pump installations.

What exactly do you get?

The first impression users get is the unique overview of all the many pump installations in their system. Users can upload an aerial photo or map, and drag-and-drop installations to their actual location. The start-up screen then shows if there is a problem, what the problem is and the location of the affected installation.

Efficient alarm management

Managers can plan on-call schedules months in advance. The schedule determines who is to receive alarms at any given time of the day or night all year round. From a PC anywhere the recipient can log on to the system and determine the course of action to be taken. If for example a motor protection unit has been activated, the pump can be restarted online.

Highly cost-effective service and maintenance

Changes in pump performance can be tracked using trend graphs automatically generated by the system. This can give an indication of wear or damage in the installation. Service and maintenance can be planned based on the actual condition of the installation components rather than “time since last service”.

Timely service and maintenance has a direct and positive impact on the municipality’s energy consumption and operating costs.

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