Utilitywise tackles water bills to save children’s facility £50,000

Posted: Monday 3rd March 2014

Energy management consultancy, Utilitywise, has helped Scottish children’s facility secure a refund on its water bill of approximately £50,000, as well as making annual year-on-year savings of a five-figure sum.

Based in Glasgow, St. Mary’s Kenmure offers a controlled, safe and secure environment for the care and education of young people, referred to the facility from the Courts and Children’s Hearing.

Utilitywise began working with St. Mary’s through the Cora Foundation – a registered not-for-profit organisation in Bishopton near Glasgow, Scotland.

Through the validation of the facility’s water billing, consultants at Utilitywise identified St. Mary’s Kenmure was being incorrectly billed for surface water drainage, for which the facility was not responsible. Following negotiations with the appropriate water board, Utilitywise secured a refund of £49,075.55. St. Mary’s Kenmure’s water contract was also amended to remove any incorrect charging in future.

Commenting on the refund, Tim Hipperson, energy service director at Utilitywise, said: There is a misconception that only big companies like supermarket chains are able to make claims like these, but it’s estimated up to 90 per cent of commercial water bills are mischarged.

“Undertaking validation of billing ensures that all charges and tariffs associated with water bills are correct and is the first step in recovering any overcharges.

“We were delighted to be able to work with St. Mary’s Kenmure and the Cora Foundation to secure such a substantial refund. “

In addition to the £50,000 refund, Utilitywise also helped St. Mary’s Kenmure to make annual year-on-year savings of £11,328.03. All work undertaken by the energy management consultancy was conducted on a no win, no fee basis, posing no risk to either St. Mary’s Kenmure or the Cora Foundation.

As well as completing the water audit and bill validation, Utilitywise also provides the children’s facility and another two of the Cora Foundation’s sites with gas smart metering services, continuing to manage the Foundation’s electricity and gas procurement needs.

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