Scottish Water International awarded Calgary contract

Posted: Monday 21st July 2014

Scottish Water International (SWI) has been awarded a major contract to help improve the efficiency and effectiveness of water services in the Canadian city of Calgary.

Deputy First Minister Nicola Sturgeon said the contract would use Scottish Water’s highly sought after water management knowledge and skills.

Five project consultants from the Dunfermline-based public utility, backed by a number of other specialist staff, will spend time over the next 12 months helping review services within The City of Calgary’s Water Services business unit.

The contract will see the lead consultants draw upon their expertise in water and sewerage operations and maintenance and service delivery, benchmarking, business processes and change management, to make recommendations on ways to improve the effectiveness of the service to citizens while achieving maximum efficiencies.

In securing this contract, SWI was able to highlight the success of its parent Scottish Water in transforming services to be among the best of the British utilities, while cutting costs to give the lowest average household water charges in Great Britain. SWI was set up as a subsidiary of its parent company in 2011 to harness and export the skills and experience of its engineers, scientists, technicians and managers who have transformed the delivery of Scotland’s water service since Scottish Water’s formation in 2002.

A number of contracts have already been won and delivered by SWI in countries including Oman, India, Ireland, Australia, New Zealand and in Qatar, where SWI is sub-contracted to oversee management of a five-year programme to transform drainage and waste water service ahead of the 2022 Fifa World Cup. SWI has also had a previous contract in Canada, in 2012, rolling out a new methodology for protecting the safety of drinking water across the province of Alberta.

Welcoming the Calgary contract Nigel Ayton, Managing Director of Scottish Water International, said:

“This is a welcome opportunity for SWI as the lead consultant in one of our key markets, which was awarded through an open international competition. It reflects the world-class expertise we have built-up in Scottish Water.

“Scottish Water is a role model for excellence in public-sector utilities. Our success in securing this contract demonstrates how the experience of the Scottish water industry is in demand internationally, as a model of a publicly-owned independently regulated business, which has undergone rapid transformation in efficiency and service in the last 12 years. It provides a great opportunity for us to share knowledge and learn from our counterparts in Calgary.”

Dan Limacher, Director, Water Services with The City of Calgary said: “It will be exciting to work with Scottish Water as we have much in common with them. As Scotland’s publicly-owned water, wastewater and stormwater authority, they provide similar services as we do. The expertise they bring to this service review will help us in our ongoing efforts to continually improve our business and demonstrate value to citizens.”

Welcoming the contract, Deputy First Minister Nicola Sturgeon said: “I am delighted that Scottish Water International was successful in bidding for this contract in Canada; it will use Scottish Water’s highly sought after water management knowledge and skills.

“Scotland, the Hydro Nation, will gain direct economic benefit and enjoy an enhanced international profile as an international leader in water management and governance.

“A modern and efficient water service is an essential element of a dynamic economy and, as a publicly owned corporation, Scottish Water is performing well and delivering for the people of Scotland.”

Geoff Aitkenhead, Chair of SWI, said: “There is no doubt that we have great breadth of expertise and experience at Scottish Water and, based on our experience, can help other countries procure, operate and maintain water and waste water services as effectively and efficiently as possible.

“Our aim is to make Scottish Water an internationally valued and trusted business, and we are working to build on our successes to date and expand our reach in a competitive global market.”

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