Portsmouth Water launches leakage detection system following successful competitive trial

Posted: Wednesday 4th October 2017

Portsmouth Water is the latest water supplier to adopt Servelec Technologies' leakage detection software FlowSure following a whole company six-month competitive trial, which detected 322 genuine anomalies, of which 43 where bursts.

FlowSure, developed by Servelec Technologies, the leading provider of end-to-end data collection, control and optimisation solutions to the UK water industry, is a unique, intelligent and self-learning event detection system for clean and wastewater networks. In the context of tightening regulatory and public relations demands, UK water companies are under increasing pressure to minimise leakage; in particular, to prevent interruptions to the clean water supply taken for granted by households and businesses. FlowSure is an innovative software product which detects anomalies in data to predict and avoid leakage in a water network.

FlowSure reduces costs of contact handling, compensation and regulatory penalties, enabling suppliers to meet and exceed regulatory targets and improve customer service levels. The cost benefit analysis based on the feedback from trials such as those conducted by Portsmouth Water demonstrates that annual six-figure net savings can be achieved by larger water companies using FlowSure.

Following the launch, Jamie Jones, Distribution Project Manager at Portsmouth Water said: "Over the last six months, Portsmouth Water has been testing various leakage detection systems and FlowSure has proven itself to be an essential tool to enable us to respond quickly to emerging bursts, blockages and other network events.

"During the trial, FlowSure detected 322 anomalies which included signal and data issues, engineering events, instances of low pressure and genuine bursts detected in a matter of hours of them occurring. As we implement FlowSure on a business as usual basis across our region, we are confident that FlowSure will allow us to continue to predict and prevent network events before they occur, enabling us to improve security of supply and the service we offer to customers."

About the merits of water companies using intelligent systems to manage and optimise their water supply, Alan Cunningham, Technical Director (Network Management: Leakage and Demand) at Servelec Technologies added: "Water companies are under increasing PR and legislative pressure to reduce the amount of water wasted through leakage, brought sharply into focus by prolonged periods of dry weather. Any water network will inevitably have leaks, but it is vital for a water company to know which need fixing as a priority before a major disruption occurs.

"FlowSure provides water companies with the information needed to be proactive in the form of visual dashboards, maps, pipe views and alarms so that they can diagnose, mitigate and resolve problems before they have a significant impact on customers. Aside from the clear benefit to customers, FlowSure demonstrably saves water companies money and typically pays for itself within a few months."

Read the magazine online

April 2021

About the magazine »
Magazine archive »


Information for advertisers »

Harvey Communications Pulsar Button June 13 buttonwood marketing British Water Water Aid Cranfield University Huber wateractive
Pulsar New Banner