Mei Carmel Signs Three Year Contract for TaKaDu's Event Management Solution

Posted: Wednesday 7th June 2017

Follows successful pilot, resulting in reduced water loss and improved efficiency levels.

Mei Carmel, one of the leading water utilities in Israel, has extended TaKaDu's contract for three years, following its successful one-year use of the service. During this period, TaKaDu enabled Mei Carmel to reduce NRW (non-revenue water) levels and improve its operational efficiency.

Mei Carmel is using TaKaDu as a daily network management platform, overseeing and managing an implementation process involving different technologies, such as sensors and meters, and a range of engineering decisions. The TaKaDu platform has provided greater insights into network events throughout the Haifa vicinity, including leaks, bursts, water pressure changes and faulty assets.

Stav Avraham, COO of Mei Carmel, said, "TaKaDu has helped us to make huge improvements in our operations and efficiency levels as well as reduce water loss. Acting as the 'umbrella' layer for all events, TaKaDu manages all our technology implementations and gives us greater visibility of our water network. It's also integrated with our customer call center and other departments, ensuring cross-organizational coordination on an ongoing basis and a faster resolution of events."

TaKaDu's automated cloud-based service enables utilities to detect, analyze and manage network events and incidents such as leaks, bursts, faulty assets, telemetry and data issues, operational failures and more. The system provides managerial dashboards, actionable insights and detailed reports to management teams.

Ziv Zaretsky, EVP Sales and Operations of TaKaDu, said, "Mei Carmel, one of the most advanced utilities in Israel, has integrated TaKaDu at the highest level. Every event is managed and resolved as quickly as possible, with proven water and energy savings."

Zaretsky continued, "Mei Carmel offers an excellent case study of the benefits of taking a holistic approach to water efficiency, by combining people (managers), new processes and a unique technology."

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