Posted: Tuesday 17th January 2017

The water sector is on the verge of one its biggest shake-ups since privatisation in 1989. From April 2017 retail comes to the water sector for non-household businesses and organisations in England. Up to 1.4 million commercial business customers can switch suppliers of water and wastewater services as is the case with gas, and electricity. Change is coming to water!

Future Water Association, the business support network for the water supply chain, has opened its doors to all parts of the water sector and for this first time in its 30 year history, membership is extending to include Water Companies, Water Retailers and Academic Institutions in a move to unite the sector and help businesses work smarter, work more efficiently through innovation and increase the level of engagement.

First to take advantage of and to benefit from the knowledge and resources of Future Water Association and its membership is water2business, the retail water business set up as a joint venture between Bristol Water and Wessex Water.

CEO Paul Horton explains "We are delighted to welcome water2business as a member. As the industry faces many future challenges, the need for collaboration across all key stakeholders has become essential. The opportunity for suppliers, clients, academics and regulators to come together to discuss and provide solutions to meet these challenges is key to building a strong, resilient and customer focussed industry.

"The opening next April of the commercial market to retail competition is a major milestone in the industry and both new entrants and players in this marketplace will benefit from close collaboration with the supply chain."

Martyn Hopkinson, Future Water Association's Operations Director, adds "Bringing a broader range of organisations into membership will provide greater opportunities for existing and future members to come together, understand each other's needs, innovate and provide water and wastewater customers with the level of service they require. Having water2business on board sends a great message to the industry and should be seen as a progressive move in bringing greater collaboration across the sector."

Siobhan Kennedy-Hall, Business Development Manager at water2business, said: "We have a strong customer base and businesses we serve benefit from our service, sustainability and savings approach in addition to the value added services we offer.

"Our involvement with the Future Water Association is one of many aspects that enables us keep at the forefront of market change, while focusing on our core customer values delivering total water solutions.

"Engaging key stakeholders can only aid our agility to focus and deliver the innovative solutions being demanded by the market."

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May 2021

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