Articles & Case Studies

After the deluge, Schneider Electric delivers!

Posted: Wednesday 19th November 2008

When last summer’s serious flooding in Central England caused damage to substations that left thousands of consumers without an electricity supply, Schneider Electric’s fast and flexible response to a call for assistance from Central Networks, a part of EON.UK, helped to ensure that the situation was returned to normal in the shortest possible time.

The severe water damage to the existing installations meant that, in many cases, the only option that would enable Central Networks to restore supplies quickly was to install new package substations. In all, six of these were needed.

Because Schneider Electric manufactures medium voltage equipment at its UK factory in Leeds, and because the plant has both substantial capacity and a flexible manufacturing system, the company was able to respond effectively and rapidly to this urgent requirement.

“As soon as we received the request for help from Central Networks, we looked at our manufacturing schedules and revised them to give the package substations top priority,” said Schneider Electric’s Nick Thompson. “Fortunately, thanks to the enthusiastic co-operation of our staff, we were able to do this without compromising deliveries to any of our other customers.”

The full scope of equipment supplied to Central Networks included: 6 package substations (Ringmaster ring-main unit, transformer and low voltage distribution cabinet), 20 Ringmaster medium-voltage ring-main units, and ten low-voltage panels, all customised and configured to Central Networks’ specification. Delivery of the substations, fully tested and ready for immediate installation, commenced within days of the initial request for assistance being received.

“We pride ourselves on being able to respond quickly to urgent customer requirements,” said Nick Thompson, “but, even for us, a request to supply six package substations in short order is a significant challenge. Nevertheless, we were able to meet the customer’s needs, demonstrating once again the benefits of having a UK-based manufacturing facility.”

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